Elements and Performance Criteria
- Determine HR requirements necessary to achieve objectives
- Identified departmental or business unit goals and objectives are analysed and HR skill and knowledge requirements are identified.
- Information on existing staff skills, knowledge and behaviours is assessed to identify candidates for existing or potential roles.
- Gaps in the skills, knowledge and behaviours of staff are identified.
- Need for additional human resources is established.
- Where necessary, additional human resources are sought according to council's recruitment and selection procedures, and in consultation with appropriate HR management staff.
- Measure and monitor staff performance levels
- Goals and objectives of roles are established and agreed upon in consultation with jobholders.
- Performance appraisals are conducted in accordance with council's performance appraisal system, to determine achievement of agreed goals.
- Results of performance appraisals are analysed to identify resource requirements or professional development needs of staff.
- Support is provided to individuals and teams to enhance performance and achievement of council objectives.
- Review and respond to development needs of staff
- Current and future staff development needs are identified using a range of methods.
- Ongoing development needs of staff are assessed to determine optimum and timely solutions.
- Steps are put in place to provide ongoing professional development for staff by means of internal and external training courses or seminars that reflect sound adult learning principles.
- Training and development needs of staff are accounted for in relevant budgets and operational plans.
- Identify and apply effective leadership strategies
- Goals, objectives, policies and processes of council are documented and communicated to staff.
- Effective and open communication channels are established and maintained with staff.
- Council achievements, news items and project developments are communicated regularly to staff.
- Updates of council plans are communicated to staff and opportunities are given to staff to be involved in planning processes.
- Teams and individuals are provided with guidance to establish goals, responsibilities and accountabilities.
- Effective strategies to facilitate team growth and increase motivation are developed, trialled and implemented.
- Effective working relationships are established and maintained with staff.
- Manage teams and individuals to ensure attainment of council objectives
- Conflict between individuals is identified and managed in accordance with council procedures.
- Council's recognition and reward system is applied to encourage individuals and teams in their ongoing achievement of realisable goals.
- Effective management techniques and styles are identified and implemented in relation to specific situations to ensure maximum efficiencies and employee motivation.
- Ensure compliance with HR policies and guidelines